Get a Fare Estimate:
To get a fare estimate, simply download the Shebah app, enter in your pickup and drop off details, click ‘Set pickup location,’ and a fare estimate will appear in the bottom right corner of the screen!
Shebah’s rates vary based on the state you take your trip in, but the minimum fare, cancellation fee and baby seat charge are the same across Australia. We include GST in our fares, and 85% of every fare goes straight to your driver.
There is a $2 booking fee for advance bookings. See ‘Can I book a Shebah trip in advance?’ for more information.
The passenger fare is calculated as: base rate + (cost per minute × time in ride) + (cost per km × ride distance).
In Victoria, Queensland, Tasmania, South Australia and Western Australia, the base rate is $3.30 in off peak times, $3.63 in peak times, and $3.96 in premium peak times.
In NSW and the A.C.T, the base rate is $4.13 in off peak times, $4.54 in peak times, and $4.95 in premium peak times.
Your fare will include tolls if the trip goes through a toll road. If you wish to take a route that avoids tolls, please let your driver know.
Check out our fares breakdown, including our minimum trip cost.
Peak periods are: 6am – 9am and 4pm- 7pm Monday-Friday, Friday 10pm – Saturday 6am, and Saturday 6pm – Sunday 6am.
Premium peak period: 12am – 5am Monday-Sunday.
Advance Booking Cancellation Fee:
If you cancel your ride within an hour of your scheduled departure time, you will be charged $15.00 plus GST, and the $2 booking fee. Meaning the total comes to $18.50.
Because we strive to be fair, we also charge drivers a cancellation fee for missing a scheduled trip that they’ve organised with you. And to finish off with a driving metaphor, it’s a two way street here at Shebah!